Popular Services

Support for Central Piedmont's student, faculty, staff, contractor, and departmental Outlook mailboxes. Requests for technical support, distribution group creation or modification, and departmental mailbox creation and ownership changes may be submitted here.

If you cannot find the specific service you are looking for in our service catalog, submit a general service request here for further assistance.

A comprehensive learning management system for creating, delivering, and managing online courses, enhancing educational experiences, and learner engagement.

Support and service offerings for Central Piedmont student accounts are available here.

College-provided computers for students, faculty, and staff to support teaching, learning, and administrative tasks.

Support for college-provided multi-function printers, local network printers, and desktop scanners may be requested here.

Service for reporting broken technology (e.g., a computer that won't turn on, a website that is inaccessible, etc.). If you have a general question or want to request a specific service, please utilize our service catalog or submit a request via the "My Service Isn't in the Catalog" service.

Support for Citrix Workspace cloud desktops and their constituent applications.

A cloud-based printing solution that allows users to print documents from any device, including laptops, smartphones, and tablets, to multi-function printers located at all Central Piedmont campuses.

Physical technology utilized in classrooms for teaching and learning. Includes projectors and specialized learning aids (e.g., medical simulation devices). Does not include desktop or laptop computers.

A student engagement platform designed to enhance communication and interaction between the college and prospective or current students, providing tools for personalized outreach, application management, and engagement through various channels such as email and text messaging.

Central Piedmont's primary platform for communication, instant messaging, and videoconferencing.

A portal for students, faculty, and staff that provides centralized access to academic resources, services, and information.

This service ensures stable and reliable access to network resources and the internet through wireless network connections.

The college's primary public-facing website. Note that requests pertaining to cpcc.edu are first routed to CMPR's Digital Strategy team; ITS support is provided only if CMPR is unable to independently resolve the request.

Streamlines the process of enabling and configuring new accounts for users, ensuring a smooth onboarding experience.

Cloud-based service providing access to essential productivity tools such as Word, Excel, and PowerPoint, enabling collaboration across devices.

Offers access to a library of online courses and tutorials, allowing employees to enhance their skills and professional development.

This platform supports course registration, student management, and financial transactions for continuing education and other non-traditional course offerings.

Microsoft Multi-Factor Authentication (MFA) enhances account security by requiring multiple verification methods to sign in, such as the Microsoft Authenticator app, text message, phone call, or a security token.

Proofpoint is a key component of our cybersecurity strategy at CPCC, protecting our organization from a wide range of email threats. It provides email security, phishing protection, threat intelligence, and email encryption. It plays a vital role in ensuring that our email systems remain secure, enabling safe communication for everyone.

Productivity suite including applications such as Acrobat, Photoshop, and Illustrator.

Expense management system used by Accounts Payable, with ITS support for data integration between Colleague and Emburse.

Enables recording, streaming, and sharing of lectures and presentations for students and faculty.

Students, faculty, and staff may submit a request here to change the name or (for faculty, staff, and contractors) email address associated with their Central Piedmont network accounts.