Adding Additional Emails to Account Management Portal (AMP)

Adding Additional Emails to AMP

Enrolling multiple email addresses to the Account Management Portal helps you avoid disruptions with your account, such as forgetting your password or getting locked out. Keeping at least one personal email on file allows you to easily receive a password reset link and regain access when needed.

Enroll with a Computer

Enroll with a Phone

Desktop View:

1. Navigate to the Account Management Portal

2. Login using your username and password then select the appropriate domain. (Student or Faculty)

Login Screen with Yellow Arrow Pointed at Log In Option.

3. Authenticate your login with Duo Mobile. 

4. When signing in:

  • Employees: the default landing page will be the "Change Password" page. This does NOT mean you need to change your password. Click the "Enrollment" tab at the top of the page to view your email addresses.
  • Students: the default landing page is the "Enrollment" page as shown below.

5. Your Central Piedmont email will be listed by default. To add a personal email address, click Add Email.

Enrollment Verification Methods Screen with Red Arrow Directed to Add Email Option

6. Enter your personal email address and click Send Code. You will receive a verification code to this email address.

Email Verification Screen with box for inputting personal email and then the code sent via email.

7. Check your personal email for the verification code, then enter it in the verification field and click Verify Code.

Once complete, your personal email address will appear in your listed Email Verifications.

Mobile view:

1. Navigate to the Account Management Portal in your browser. 

2. Login using your username and password and select the appropriate domain. (Student or Faculty)
*If you are having issues logging in with the mobile site or are getting an error stating "you are not completely enrolled to use this service" please try using the desktop site. 

Mobile View of AMP

3. You may be asked to Authenticate with Duo or be taken directly to the change password screen. 
*NOTE: You do NOT need to change your password on this screen. 

4. Tap the person icon in the top left and select "Enrollment" 

Change Password Screen with Arrow Pointing to Person Icon

5. Select the icon with the email and phone image. Then tap the green plus sign to add another email address.

An Enrollment Screen with Options to Add An Email

6. An empty box will appear. Type in your personal email address and tap Update in the top right of the page.

Enrollment Screen with an option to enter a new email address in a blank white box.

7. You will receive an "enrollment details updated successfully" message once complete. 

Enrollment details updated successfully message.

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