Delegating Access To a Department Inbox

Add a delegate

1. Open Gmail in a private or incognito window. 
2. Enter the department email address
3. Enter the credentials for the inbox. (These are not your employee login credentials, they are specific to the department mailbox.)
   • If you have forgotten the password for the account, please go to amp.cpcc.edu to reset the password.
   • Please call 704-330-5000 if you have forgotten the username.
4. In the top right, click the Settings icon.
5. Click "See all settings."
6. Click the "Accounts and Import" or "Accounts" tab.
7. In the "Grant access to your account" section, click "Add another account".

        8. Enter the email address of the person you want to add.

       9. Click "Next Step" > "Send email to grant access."

The person you added will get an email asking them to confirm. It may take up to 24 hours for you to see them as a delegate after they confirm.

Note: The invitation expires after a week.

Remove a delegate

1. Log into the email by following the steps in the section above.
2. In the top right, click on the Settings Icon.
3. Click "See all settings."
4. Click the "Accounts and Import tab"
5. In the "Grant access to your account" section, click "Delete" next to the account you want to remove