Microsoft 365 Enterprise Voluntary Upgrade

Introduction

This document will detail the steps to upgrade Office 2019 Professional Plus to Microsoft 365 Enterprise using Software Center.

Upgrade Process

1. Open Software Center by searching for it in the taskbar, if you have the option to upgrade to Microsoft 365 it will be available under the Applications tab.
   
   
    
2. Save any existing work and click install to begin the upgrade process. You will lose any unsaved work when Office applications are forced to shutdown to uninstall Microsoft Office 2019. 
   
   
    
3. Wait for Office 2019 to be uninstalled. Depending upon your computer's hardware specifications this process may take up to two hours. During this time Microsoft Office applications will be unavailable.
   
   
    
4. After Office 2019 is uninstalled, your office applications may appear in your start menu still but will not work until Microsoft 365 completes the install process. Depending upon your computer's hardware specifications this process may take up to two hours.
   
   
    
5. Open any Microsoft Office application, you may need to log in to your Microsoft account using your first.last@cpcc.edu email address for Microsoft 365 to verify the software license for your account!