Setting Up a SecureMail Account with an External Email Address

Summary

External recipients must create a Proofpoint SecureMail account in order to open and respond to encrypted emails sent by Central Piedmont staff. This article explains how to create and activate your SecureMail account.

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This guide is for individuals outside of Central Piedmont who need to create a Proofpoint SecureMail account to receive encrypted emails from college staff. For more information, see the full Knowledge Base article: SecureMail: Sending and Receiving Encrypted Emails

Create a SecureMail Account

  1. Go to securemail.cpcc.edu/encrypt, or click the link in the encrypted email notification you received.

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  1. On the SecureMail sign-in page, enter your email address and continue.

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  1. Check your email for a validation code. Enter the code on the registration page, then complete the form by providing your name and creating a password.

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  1. After submitting the form, you will receive an activation email. Open the email and click the activation link to complete your account setup.

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  1. Once your account is activated, you will be redirected to your SecureMail inbox, where you can read encrypted emails, reply securely, and send encrypted emails to Central Piedmont staff.

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Details

Details

Article ID: 28012
Created
Tue 3/3/26 3:26 PM
Modified
Fri 3/13/26 5:04 PM

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SecureMail is Central Piedmont’s encrypted email service for securely sending and receiving sensitive information. This article explains what SecureMail is, when to use it, and how to access and read encrypted messages.