Overview
This article provides instructions for guests who want to update the password for their guest account. Please note that guest accounts cannot use Microsoft's Self-Service Password Reset tool like students and employees, so the password reset process differs.
Change Your Guest Account Password
If you are a guest and know your current password, you can change it by following these steps:
- Sign in to any on-campus lab computer using your guest account credentials.
- Once signed in, press Ctrl + Alt + Del on the keyboard.
- From the menu that appears, select Change a password.
- Enter your current password, then create a new password and enter it twice to confirm.
- Click OK to complete the process.
Note: It may take several minutes for your new password to update across systems.
Be sure to create a password that is both secure and easy to remember. If your new password does not meet the system’s complexity requirements, you will be prompted to try again.
Password Requirements:
- Must be at least 14 characters long
- Cannot reuse any of your last 24 passwords
- Cannot contain personal information (name, birth date, etc) or a partial spelling of personal information
- Cannot contain your username
- Must include characters from at least 3 of the following categories:
- Uppercase letters (A through Z)
- Lowercase letters (a through z)
- Numbers (0 through 9)
- Symbol/special character (~!@#$%^&*(){}[]:;"'<>,.?/)
- Previous password must be at least 24 hours old
Lost or Forgotten Guest Password
If you’ve forgotten your guest account password:
- Reach out to the event host or sponsor who originally provided your guest login details.
- If your guest account was issued by the library, please contact the library staff for help.
- Still need assistance? Contact the ITS Service Desk for support.