Service Catalog

Categories (8)

Accounts

Support and service offerings for Central Piedmont student, faculty, staff, and contractor network accounts.

Computers, Printers, and Classroom Devices

Support and service offerings for physical devices such as desktops, laptops, printers, and projectors.

Cybersecurity

Support and service offerings related to data and system security. Cybersecurity-related incidents, threats, and vulnerabilities should be reported here.

Enterprise Applications

Support and service offerings for key browser-based tools and information systems such as Activator, Colleague, MyCollege, and TeamDynamix.

Infrastructure, Networking, and Telephones

Support and service offerings for core IT infrastructure such as cloud desktops, internet connectivity, local network storage, and telephones.

Internal and Consultative Services

Services that are either internal to ITS or require complex vetting and requirements gathering (e.g., change enablement, IT project creation, and technology purchasing).

Productivity and Collaboration

Support and service offerings for cloud-based collaborative services and platforms such as Adobe Creative Cloud, Microsoft 365, Microsoft Outlook, and Microsoft Teams.

Teaching and Learning

Support and service offerings for learning-centered platforms and services such as Brightspace and Panopto.

Services (2)

Report an IT Issue

Service for reporting broken technology (e.g., a computer that won't turn on, a website that is inaccessible, etc.). If you have a general question or want to request a specific service, please utilize our service catalog or submit a request via the "My Service Isn't in the Catalog" service.

My Service Isn't in the Catalog

If you cannot find the specific service you are looking for in our service catalog, submit a general service request here for further assistance.