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Services or Offerings?
Account Management Portal (AMP)
  1. Services
  2. Enterprise Applications
Provides a user-friendly interface for students, faculty, and staff to reset their passwords or unlock their accounts.
Activator
  1. Services
  2. Enterprise Applications
Streamlines the process of enabling and configuring new accounts for users, ensuring a smooth onboarding experience.
Active Directory
  1. Services
  2. Enterprise Applications
Manages user identities and access permissions within the organization, ensuring secure authentication and resource access.
Adobe Creative Cloud
  1. Services
  2. Productivity and Collaboration
Includes Adobe applications such as Acrobat, Photoshop, and Illustrator.
Brightspace (LMS)
  1. Services
  2. Teaching and Learning
A comprehensive learning management system for creating, delivering, and managing online courses, enhancing educational experiences and learner engagement.
CFNC
  1. Services
  2. Enterprise Applications
The College Foundation of North Carolina ("CFNC") and its online applications offer resources and support for college planning, financial aid, and scholarship opportunities for students and families in North Carolina.
Classroom Devices
  1. Services
  2. Computers, Printers, and Classroom Devices
Physical technology utilized in classrooms for teaching and learning. Includes projectors and specialized learning aids (e.g., medical simulation devices). Does not include desktop or laptop computers.
Cloud Desktops
  1. Services
  2. Infrastructure, Networking, and Telephones
Support for Citrix Workspace cloud desktops and their constituent applications.
College Websites
  1. Services
  2. Productivity and Collaboration
Public-facing websites maintained by the college, including "cpcc.edu" and "blogs.cpcc.edu". Note that requests requests pertaining to cpcc.edu are first routed to CMPR's Digital Strategy team; ITS support is provided only if CMPR is unable to independently resolve the request.
Cybersecurity Incident and Threat Reporting
  1. Services
  2. Cybersecurity
Potential cybersecurity threats may be reported here.
Cybersecurity Training
  1. Services
  2. Cybersecurity
Provides employees with essential knowledge and skills to recognize and mitigate cyber threats such as phishing, in turn fostering a secure organizational environment.
Desktops and Laptops
  1. Services
  2. Computers, Printers, and Classroom Devices
College-provided computers for students, faculty, and staff to support teaching, learning, and administrative tasks.
Destiny One
  1. Services
  2. Enterprise Applications
This platform supports course registration, student management, and financial transactions for continuing education and other non-traditional course offerings.
Digital Signage
  1. Services
  2. Computers, Printers, and Classroom Devices
College-maintained indoor and outdoor displays for communicating essential information to the campus community.
Duo (MFA)
  1. Services
  2. Enterprise Applications
One of two multi-factor authentication ("MFA") systems supported by the college.