Knowledge Base

Categories (12)


Important information & announcements about outages & maintenance activities that may affect ITS services.


Articles relating to Follett Bookstore


Articles relating to Brightspace

Client Portal

Public-facing articles concerning the pages and functions of the ITS Client Portal.

Conferencing and Telephones

Articles relating to telephones and web conferencing applications

Google Services

Articles relating to Google Services

Network Accounts

Articles related to network accounts for students, employees, and guests


Articles related to Central Piedmont's lecture capture platform, Panopto


Security-related articles

Smart Classroom

Articles related to smart classrooms


Articles related to software applications

Wireless Network

Articles related to Central Piedmont's wireless network

Articles (3)

Clear Your Cache and Cookies in Firefox

Instructions for clearing your cache and cookies in Mozilla's Firefox web browser. Doing so can resolve some common login issues and errors.