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- Knowledge Base
- Brightspace
- Student Help
This article demonstrates how to access McGraw-Hill.
- Knowledge Base
- Brightspace
- Student Help
This article demonstrates how to get started with iClicker for students.
- Knowledge Base
- Brightspace
- Student Help
This article demonstrates how to access Cengage MindTap.
- Knowledge Base
- Brightspace
- Student Help
This article demonstrates how to access the adaptive learning tool McGraw-Hill - ALEKS through Brightspace.
- Knowledge Base
- Brightspace
- Student Help
This article shares answers to common questions for students regarding Lockdown Browser and Respondus Monitor.
- Knowledge Base
- Accounts
- Student
This article helps students access their Accommodate account with Disability and Access Services.
- Knowledge Base
- Software
Instructions for clearing the cache and cookies in Google's Chrome web browser. Doing so can resolve some common login issues and errors.
- Knowledge Base
- Software
Instructions for clearing the cache and cookies in Mozilla's Firefox web browser. Doing so can resolve some common login issues and errors.
- Knowledge Base
- Software
- Microsoft
- Microsoft Login and Authentication
Users who cannot set up Microsoft Multi-Factor Authentication (MFA) on their phones can request a hardware token to access their accounts. This guide provides step-by-step instructions for enrolling a hardware token as a sign-in method.
- Knowledge Base
- Accounts
This article contains reference information for faculty, staff, and students, experiencing sign in issues. There are various links present here to assist with a variety of issues that can be encountered on sign in.
- Knowledge Base
- Accounts
- Student
Steps for activating student accounts.
- Knowledge Base
- Software
- Microsoft
- Microsoft Outlook
- Knowledge Base
- Software
- Microsoft
- Microsoft Outlook
Organize your inbox more efficiently by using folders and rules in Outlook to automatically sort and manage incoming emails.
- Knowledge Base
- Accounts
- Student
This KB article covers a first-time sign-in issue on Chromebooks for new or never-before-used Central Piedmont Google Workspace for Education accounts. The "Welcome" screen is unable to be passed due to the lack of the "I understand" button. Workaround: sign in at myaccount.google.com on another device, click "I understand" in the welcome prompt, then retry on the Chromebook.
- Knowledge Base
- Client Portal
Step-by-step procedure for viewing tickets submitted by you or members of your team (e.g., to check the status, post a comment, or withdraw requests).