Using Activator to Activate Your Network Account

Activation steps

  • Enter your Student ID Number, select the account type, click "I'm not a robot", and then click "Claim".

  • Fill in the requested information and click "Verify":
    • Students will be prompted for an Activation Code, Personal Email Address, DOB, and Zip Code on file.
      • The activation code is generated upon clicking "Claim" and will be sent to the personal email address that you used to apply to the College with.
  • Enter your new password. The password requirements are as follows.
    • Must contain at least 12 characters.
    • Must contain 3 out of 4 of the following:
      • Upper case letter
      • Lower case letter
      • Number
      • Special Character
    • The password cannot contain any personal information (name, username, DOB, Student ID Number, etc.)

You will be able to log into your account an hour after activation. Please call the Service Desk at 704-330-5000 if you encounter any errors or difficulties during this process. If you need any personal information, account-related information, or a password reset during this process, we will need to verify a photo ID with you over a quick video call.

Details

Article ID: 5034
Created
Tue 4/12/22 2:34 PM
Modified
Mon 3/18/24 4:21 PM

Related Services / Offerings (1)

General Account Services
Support for the Account Management Portal (password resets & locked accounts), Activator (student account activation / reactivation), Duo (two-factor authentication), general login issues, and name change requests.