Activation steps
1. Go to activator.cpcc.edu
![Welcome screen with continue button.](https://cpcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=f67103b4-7965-4caa-bf71-7135a0738d09.png&beidInt=91)
2. Enter your Student ID Number, select the account type, click "I'm not a robot", and then click "Claim".
![Screen asking to input College ID number and account type.](https://cpcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=ce1616a8-6411-49ec-8c0a-35d7396d397c.jpg&beidInt=91)
3. Fill in the requested information and click "Verify":
Students will be prompted for an Activation Code, Personal Email Address, Birthday, and Zip Code on file.
![Verify Your Identity Screen with prompts for information.](https://cpcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=02698a1b-ea76-4b9b-b0e7-3db42bca4b6a.png&beidInt=91)
Note- The activation code is generated upon clicking "Claim" and will be sent to the personal email address you used to apply to the College.
The email will look like the image below and include a unique code. You can copy and paste the code into the Activator site.
![Email from activator@cpcc.edu with code provided](https://cpcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=aa3fe738-be52-4251-ac2b-8b61aa345f6e.png&beidInt=91)
4. Enter your new password. The password requirements are as follows.
- Must contain at least 14 characters.
- Must contain the following:
- Upper case letter
- Lower case letter
- Number
- Special Character
- The password cannot contain any personal information (name, birthday, Student ID Number, etc.) or any partial spelling of such information.
![Set your Password Screen with list of requirements](https://cpcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=58afd9c1-7fbb-49da-a6b3-5434489b2961.png&beidInt=91)
5. You will then receive a success message that includes your username and email address.
![Success message with information about account, including username and email address.](https://cpcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=43dac0d4-ef49-42a5-9352-419db5152b10.jpg&beidInt=91)
You will be able to log into your account one hour after activation. Please call the Service Desk at 704-330-5000 if you encounter any errors or difficulties during this process. If you need any personal information, account-related information, or a password reset during this process, we will need to verify your identity over a quick video call.