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Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://cpcc.teamdynamix.com/TDClient/365/Portal/KB/ArticleDet?ID=8270">https://cpcc.teamdynamix.com/TDClient/365/Portal/KB/ArticleDet?ID=8270</a><br /><br />Client Portal Overview Video<br /><br />A brief primer video introducing the ITS Client Portal, service catalog, & knowledge base.