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    MyConnect: Creating Notes
    This article provides step-by-step instructions on how to create and manage Notes in MyConnect. It explains how to access the Notes profile card, create a new note, set visibility options (including private and team access), and categorize notes with specific Note Types. The guide also covers submitting the note to save it to the student's profile, helping you maintain organized records of interactions.
    Adding Additional Emails to Account Management Portal (AMP)
    Walk through on adding personal emails to AMP
    NC-SARA Disclosures
    Information for faculty and staff about NC-SARA/SARA-NC disclosures
    Accessing your Central Piedmont Email
    Accessing CPCC Systems from Outside the US
    This article lists the countries where CPCC systems are not accessible due to the Geofence
    Clearing the Cache and Cookies in Google Chrome
    Instructions for clearing the cache and cookies in Google's Chrome web browser. Doing so can resolve some common login issues and errors.
    How to Use a Duo Token - Multifactor Authentication
    This article explains how to use your Duo token to log in to your CPCC account.
    Folders and Rules in Outlook
    Viewing Tickets in the ITS Client Portal
    Step-by-step procedure for viewing tickets submitted by you or members of your team (e.g., to check the status, post a comment, or withdraw requests).
    Client Portal Overview Video
    A brief primer video introducing the ITS Client Portal, service catalog, & knowledge base.