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Instructions for clearing the cache and cookies in Google's Chrome web browser. Doing so can resolve some common login issues and errors.

Information for faculty and staff about NC-SARA/SARA-NC disclosures

A brief primer video introducing the ITS Client Portal, service catalog, & knowledge base.

This article provides step-by-step instructions on how to create and manage Notes in MyConnect. It explains how to access the Notes profile card, create a new note, set visibility options (including private and team access), and categorize notes with specific Note Types. The guide also covers submitting the note to save it to the student's profile, helping you maintain organized records of interactions.

Step-by-step procedure for viewing tickets submitted by you or members of your team (e.g., to check the status, post a comment, or withdraw requests).