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- Knowledge Base
- Software
- Microsoft
The College’s Configuration Policy disables Microsoft Edge's "InPrivate mode." Users should use the Edge Guest Profile as an alternative for tasks previously done in "InPrivate mode."
- Knowledge Base
- Software
- Microsoft
This article is to address the security related reasons why OneDrive is not permitted to Sync with Non-domain joined devices (Personal Devices).
- Knowledge Base
- Software
- Microsoft
- Microsoft Teams
Article outlining the basic permissions per Role in Microsoft Teams
- Knowledge Base
- Accounts
Central Piedmont students and employees can reset their password or unlock their account using the Microsoft Password Management Portal.
- Knowledge Base
- Software
This article explains how to clear the cache and cookies in Microsoft Edge to fix common browsing issues and improve browser performance.
- Knowledge Base
- Online services
Instructions for accessing NeoGov/NeoEd through the web and mobile app, with troubleshooting tips for logging in and Microsoft Authenticator issues.
- Knowledge Base
- Software
- Microsoft
How to set work location and hours for visibility
- Knowledge Base
- Accounts
- Employee
- Knowledge Base
- Software
- Microsoft
Microsoft Support Links for MS Teams.
- Knowledge Base
- Software
- Microsoft
- Microsoft Login and Authentication
- Knowledge Base
- Software
- Microsoft
- Microsoft Login and Authentication
Instructions for setting up Microsoft MFA methods for students and employees.
- Knowledge Base
- Software
A guide to Central Piedmont’s Cloud Desktops, which provide remote access to essential software and tools for students and employees.
- Knowledge Base
- Security
This article contains a list of IT security best practices pertaining to passwords, workstations, email, the Internet, mobile devices, telephones, removable storage, social media, and WiFi.
- Knowledge Base
- Software
- Microsoft
- Microsoft Login and Authentication
Users who cannot set up Microsoft Multi-Factor Authentication (MFA) on their phones can request a hardware token to access their accounts. This guide provides step-by-step instructions for enrolling a hardware token as a sign-in method.
- Knowledge Base
- Accounts
- Employee
Setting up and using a YubiKey to authenticate with Microsoft.