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This article provides links to instructions for clearing the browser cache in Edge, Chrome, and Firefox to resolve display issues, loading errors, and outdated content.

A guide to installing the voluntary update of Office 2019 to Microsoft 365.

Learn how to use the Microsoft Purview Information Protection (MIP) Client to label and protect files—including PDFs—directly from File Explorer, ensuring sensitive information is properly classified and secured before sharing.

This article explains how to clear the cache and cookies in Microsoft Edge to fix common browsing issues and improve browser performance.

Instructions for removing a CPCC email address on a personal Microsoft account if it was used as the primary email address.

Microsoft Support Links for Microsoft Teams.

Users who cannot set up Microsoft Multi-Factor Authentication (MFA) on their phones can request a hardware token to access their accounts. This guide provides step-by-step instructions for enrolling a hardware token as a sign-in method.

Instructions for setting up Microsoft multi-factor authentication (MFA) for students and employees.

The Microsoft 365 portal provides students and employees with online access to Word, Excel, and PowerPoint, along with secure file storage and sharing through OneDrive. This article provides instructions for accessing the 365 portal.

A guide to Central Piedmont’s Cloud Desktops, which provide remote access to essential software and tools for students and employees.

This Knowledge Base article provides an overview of Microsoft Purview Sensitivity Labels and Data Loss Prevention (DLP) policies, including how they work, how to apply them, and how to report issues.

This article explains how Windows updates are deployed to Central Piedmont computers, including monthly, daily, and urgent updates.