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Instructions for setting up Microsoft multi-factor authentication (MFA) for students and employees.
Users who cannot set up Microsoft Multi-Factor Authentication (MFA) on their phones can request a hardware token to access their accounts. This guide provides step-by-step instructions for enrolling a hardware token as a sign-in method.
Microsoft Support Links for Microsoft Teams.
This article contains a list of IT security best practices pertaining to passwords, workstations, email, the Internet, mobile devices, telephones, removable storage, social media, and WiFi.
The Microsoft 365 portal provides students and employees with online access to Word, Excel, and PowerPoint, along with secure file storage and sharing through OneDrive. This article provides instructions for accessing the 365 portal.
Learn how to access the SharePoint site linked to a Teams channel and create a new document library within the site.
A guide to Central Piedmont’s Cloud Desktops, which provide remote access to essential software and tools for students and employees.
This article explains how Windows updates are deployed to Central Piedmont computers, including monthly, daily, and urgent updates.
This article outlines how to log in to ADVANSYS and provides steps to resolve the common login loop issue.
How to migrate your non-Edge browser bookmarks/favorites to Edge on Windows 10/11 or macOS computers.
This article explains how to clear the cache and cookies in Microsoft Edge to fix common browsing issues and improve browser performance.
The College’s Configuration Policy disables Microsoft Edge's "InPrivate mode." Users should use the Edge Guest Profile as an alternative for tasks previously done in "InPrivate mode."
This article provides a workaround for users unable to sign in due to error “AADSTS75011”, caused by unsupported login methods such as Windows Hello, Passkey, or USB security keys.
This article is to address the security related reasons why OneDrive is not permitted to Sync with Non-domain joined devices (Personal Devices).