Popular Services

Support for Central Piedmont's student, faculty, staff, contractor, and departmental Outlook mailboxes. Requests for technical support, classlist creation or modification, and departmental mailbox creation and ownership changes may be submitted here.

If you cannot find the specific service you are looking for in our service catalog, submit a general service request here for further assistance.

College-provided computers for students, faculty, and staff to support teaching, learning, and administrative tasks.

Support and service offerings for Central Piedmont student accounts are available here.

A comprehensive learning management system for creating, delivering, and managing online courses, enhancing educational experiences, and learner engagement.

A cloud-based printing solution that allows users to print documents from any device, including laptops, smartphones, and tablets, to multi-function printers located at all Central Piedmont campuses.

A student engagement platform designed to enhance communication and interaction between the college and prospective or current students, providing tools for personalized outreach, application management, and engagement through various channels such as email and text messaging.

A portal for students, faculty, and staff that provides centralized access to academic resources, services, and information.

This platform supports course registration, student management, and financial transactions for continuing education and other non-traditional course offerings.

Physical technology utilized in classrooms for teaching and learning. Includes projectors and specialized learning aids (e.g., medical simulation devices). Does not include desktop or laptop computers.

The college's primary public-facing website. Note that requests pertaining to cpcc.edu are first routed to CMPR's Digital Strategy team; ITS support is provided only if CMPR is unable to independently resolve the request.

Support for college-provided multi-function printers, local network printers, and desktop scanners may be requested here.

Central Piedmont's primary platform for communication, instant messaging, and videoconferencing.

Central Piedmont's primary application for Single Sign-On ("SSO") and Multi-Factor Authentication ("MFA").

Productivity suite including applications such as Acrobat, Photoshop, and Illustrator.

Service for reporting broken technology (e.g., a computer that won't turn on, a website that is inaccessible, etc.). If you have a general question or want to request a specific service, please utilize our service catalog or submit a request via the "My Service Isn't in the Catalog" service.

Cloud-based service providing access to essential productivity tools such as Word, Excel, and PowerPoint, enabling collaboration across devices.

Central Piedmont's primary identity and access management solution. Provides the college with tools to secure and manage user identities, application access, and resources for both cloud and on-premise environments.

Support for Citrix Workspace cloud desktops and their constituent applications.

This service ensures stable and reliable access to network resources and the internet through wireless network connections.

Potential cybersecurity threats may be reported here.

Manages user identities and access permissions within the organization, ensuring secure authentication and resource access.

College-licensed cloud-based website accessibility scanner. Used by CMPR to find and fix broken links, ensure accessibility, assess SEO, and display analytics for www.cpcc.edu.

Microsoft Edge is the sole supported web browser for all college-owned desktops and laptops (Chromebooks excluded).

The College Foundation of North Carolina ("CFNC") and its online applications offer resources and support for college planning, financial aid, and scholarship opportunities for students and families in North Carolina.