Popular Services

If you cannot find the specific service you are looking for in our service catalog, submit a general service request here for further assistance.


Support for Central Piedmont's student, faculty, staff, contractor, and departmental Outlook mailboxes. Requests for technical support, classlist creation or modification, and departmental mailbox creation & ownership changes may be submitted here.


Support and service offerings for Central Piedmont student accounts are available here.


College-provided computers for students, faculty, and staff to support teaching, learning, and administrative tasks.


Support for college-provided multi-function printers, local network printers, and desktop scanners may be requested here.


Service for reporting broken technology (e.g., a computer that won't turn on, a website that is inaccessible, etc.). If you have a general question or want to request a specific service, please utilize our service catalog or submit a request via the "My Service Isn't in the Catalog" service.


Support for Citrix Workspace cloud desktops and their constituent applications.


A student engagement platform designed to enhance communication and interaction between the college and prospective or current students, providing tools for personalized outreach, application management, and engagement through various channels such as email and text messaging.


A comprehensive learning management system for creating, delivering, and managing online courses, enhancing educational experiences and learner engagement.


A cloud-based printing solution that allows users to print documents from any device, including laptops, smartphones, and tablets, to multi-function printers located at all Central Piedmont campuses.


Productivity suite including applications such as Acrobat, Photoshop, and Illustrator.


Provides a user-friendly interface for students, faculty, and staff to reset their passwords or unlock their accounts.


Students, faculty, and staff may submit a request here to change the name or (for faculty, staff, and contractors) email address associated with their Central Piedmont network accounts.


Central Piedmont's primary platform for communication, instant messaging, and videoconferencing.


Wireless internet access is available at all six college campuses for students, faculty, staff, and visitors.


The college's primary public-facing website. Note that requests requests pertaining to cpcc.edu are first routed to CMPR's Digital Strategy team; ITS support is provided only if CMPR is unable to independently resolve the request.


Physical technology utilized in classrooms for teaching and learning. Includes projectors and specialized learning aids (e.g., medical simulation devices). Does not include desktop or laptop computers.


Central Piedmont's primary platform for delivering emergency alerts and other urgent communications to the campus community.


Microsoft Edge is the sole supported web browser for all college-owned desktops and laptops (Chromebooks excluded).


Cloud-based service providing access to essential productivity tools such as Word, Excel, and PowerPoint, enabling collaboration across devices.


Potential cybersecurity threats may be reported here.


Streamlines the process of enabling and configuring new accounts for users, ensuring a smooth onboarding experience.


A portal for students, faculty, and staff that provides centralized access to academic resources, services, and information.


Central Piedmont's primary application for Single Sign-On ("SSO") and Multi-Factor Authentication ("MFA").


Provides employees with essential knowledge and skills to recognize and mitigate cyber threats such as phishing, in turn fostering a secure organizational environment.