Popular Services

Support for Central Piedmont's student, faculty, staff, contractor, and departmental Outlook mailboxes. Requests for technical support, classlist creation or modification, and departmental mailbox creation & ownership changes may be submitted here.

Microsoft Edge is the sole supported web browser for all college-owned desktops and laptops (Chromebooks excluded).

College-provided computers for students, faculty, and staff to support teaching, learning, and administrative tasks.

Support and service offerings for Central Piedmont student accounts are available here.

Support for Citrix Workspace cloud desktops and their constituent applications.

Support for college-provided multi-function printers, local network printers, and desktop scanners may be requested here.

A comprehensive learning management system for creating, delivering, and managing online courses, enhancing educational experiences and learner engagement.

Technical support for errors and other issues affecting college-supported software and applications (e.g. Microsoft Office, Adobe, etc.).

Wireless internet access is available at all six college campuses for students, faculty, staff, and visitors.

Public-facing websites maintained by the college, including "cpcc.edu" and "blogs.cpcc.edu". Note that requests requests pertaining to cpcc.edu are first routed to CMPR's Digital Strategy team; ITS support is provided only if CMPR is unable to independently resolve the request.

The term "Local Network Storage" encompasses all college-managed cloud storage not hosted offsite. This includes U drives as well as locally-hosted fileshares (i.e., H drives, J drives, etc.). Cloud storage such as OneDrive and SharePoint is not considered "local network storage".

Students, faculty, and staff may submit a request here to change the name or (for faculty, staff, and contractors) email address associated with their Central Piedmont network accounts.

Central Piedmont's primary platform for communication, instant messaging, and videoconferencing.

Hardware troubleshooting (e.g. black screen, Windows won't start, etc.) for all college-issued computers and mobile devices.

Provides a user-friendly interface for students, faculty, and staff to reset their passwords or unlock their accounts.

Cloud-based service providing access to essential productivity tools such as Word, Excel, and PowerPoint, enabling collaboration across devices.

Provides employees with essential knowledge and skills to recognize and mitigate cyber threats such as phishing, in turn fostering a secure organizational environment.

A student engagement platform designed to enhance communication and interaction between the college and prospective or current students, providing tools for personalized outreach, application management, and engagement through various channels such as email and text messaging.

Enables recording, streaming, and sharing of lectures and presentations for students and faculty.

Central Piedmont's primary platform for delivering emergency alerts and other urgent communications to the campus community.

Streamlines the process of enabling and configuring new accounts for users, ensuring a smooth onboarding experience.

Physical technology utilized in classrooms for teaching and learning. Includes projectors and specialized learning aids (e.g., medical simulation devices). Does not include desktop or laptop computers.

Offers access to a library of online courses and tutorials, allowing employees to enhance their skills and professional development.