Popular Services

Support for Central Piedmont's student, faculty, staff, contractor, and departmental Outlook mailboxes. Requests for technical support, classlist creation or modification, and departmental mailbox creation & ownership changes may be submitted here.

If you cannot find the specific service you are looking for in our service catalog, submit a general service request here for further assistance.

Support and service offerings for Central Piedmont student accounts are available here.

Central Piedmont's primary application for Single Sign-On ("SSO") and Multi-Factor Authentication ("MFA").

College-provided computers for students, faculty, and staff to support teaching, learning, and administrative tasks.

Physical technology utilized in classrooms for teaching and learning. Includes projectors and specialized learning aids (e.g., medical simulation devices). Does not include desktop or laptop computers.

The college's primary public-facing website. Note that requests requests pertaining to cpcc.edu are first routed to CMPR's Digital Strategy team; ITS support is provided only if CMPR is unable to independently resolve the request.

A cloud-based printing solution that allows users to print documents from any device, including laptops, smartphones, and tablets, to multi-function printers located at all Central Piedmont campuses.

Support for college-provided multi-function printers, local network printers, and desktop scanners may be requested here.

Productivity suite including applications such as Acrobat, Photoshop, and Illustrator.

A comprehensive learning management system for creating, delivering, and managing online courses, enhancing educational experiences and learner engagement.

A student engagement platform designed to enhance communication and interaction between the college and prospective or current students, providing tools for personalized outreach, application management, and engagement through various channels such as email and text messaging.

Service for reporting broken technology (e.g., a computer that won't turn on, a website that is inaccessible, etc.). If you have a general question or want to request a specific service, please utilize our service catalog or submit a request via the "My Service Isn't in the Catalog" service.

Potential cybersecurity threats may be reported here.

Enables recording, streaming, and sharing of lectures and presentations for students and faculty.

Provides a user-friendly interface for students, faculty, and staff to reset their passwords or unlock their accounts.

Cloud-based service providing access to essential productivity tools such as Word, Excel, and PowerPoint, enabling collaboration across devices.

This platform supports course registration, student management, and financial transactions for continuing education and other non-traditional course offerings.

Students, faculty, and staff may submit a request here to change the name or (for faculty, staff, and contractors) email address associated with their Central Piedmont network accounts.

Support for Citrix Workspace cloud desktops and their constituent applications.

Manages user identities and access permissions within the organization, ensuring secure authentication and resource access.

Provides employees with essential knowledge and skills to recognize and mitigate cyber threats such as phishing, in turn fostering a secure organizational environment.

Central Piedmont's primary platform for communication, instant messaging, and videoconferencing.

A portal for students, faculty, and staff that provides centralized access to academic resources, services, and information.

Microsoft Edge is the sole supported web browser for all college-owned desktops and laptops (Chromebooks excluded).