Popular Services
Support for Central Piedmont's student, faculty, staff, contractor, and departmental Outlook mailboxes. Requests for technical support, distribution group creation or modification, and departmental mailbox creation and ownership changes may be submitted here.
A comprehensive learning management system for creating, delivering, and managing online courses, enhancing educational experiences, and learner engagement.
Support and service offerings for Central Piedmont student accounts are available here.
College-provided computers for students, faculty, and staff to support teaching, learning, and administrative tasks.
If you cannot find the specific service you are looking for in our service catalog, submit a general service request here for further assistance.
Support for college-provided multi-function printers, local network printers, and desktop scanners may be requested here.
A student engagement platform designed to enhance communication and interaction between the college and prospective or current students, providing tools for personalized outreach, application management, and engagement through various channels such as email and text messaging.
A cloud-based printing solution that allows users to print documents from any device, including laptops, smartphones, and tablets, to multi-function printers located at all Central Piedmont campuses.
Service for reporting broken technology (e.g., a computer that won't turn on, a website that is inaccessible, etc.). If you have a general question or want to request a specific service, please utilize our service catalog or submit a request via the "My Service Isn't in the Catalog" service.
Support for Citrix Workspace cloud desktops and their constituent applications.
A portal for students, faculty, and staff that provides centralized access to academic resources, services, and information.
Physical technology utilized in classrooms for teaching and learning. Includes projectors and specialized learning aids (e.g., medical simulation devices). Does not include desktop or laptop computers.
Enables recording, streaming, and sharing of lectures and presentations for students and faculty.
The college's primary public-facing website. Note that requests pertaining to cpcc.edu are first routed to CMPR's Digital Strategy team; ITS support is provided only if CMPR is unable to independently resolve the request.
Microsoft Multi-Factor Authentication (MFA) enhances account security by requiring multiple verification methods to sign in, such as the Microsoft Authenticator app, text message, phone call, or a security token.
Streamlines the process of enabling and configuring new accounts for users, ensuring a smooth onboarding experience.
Central Piedmont's primary platform for communication, instant messaging, and videoconferencing.
Offers access to a library of online courses and tutorials, allowing employees to enhance their skills and professional development.
Cloud-based service providing access to essential productivity tools such as Word, Excel, and PowerPoint, enabling collaboration across devices.
Expense management system used by Accounts Payable, with ITS support for data integration between Colleague and Emburse.
This platform supports course registration, student management, and financial transactions for continuing education and other non-traditional course offerings.
Students, faculty, and staff may submit a request here to change the name or (for faculty, staff, and contractors) email address associated with their Central Piedmont network accounts.
This service ensures stable and reliable access to network resources and the internet through wireless network connections.
Potential Cybersecurity threats may be reported and requests related to Cybersecurity threats created here.
Central Piedmont's primary identity and access management solution. Provides the college with tools to secure and manage user identities, application access, and resources for both cloud and on-premise environments.