My Recently Visited Services
If you cannot find the specific service you are looking for in our service catalog, submit a general service request here for further assistance.
Support and service offerings for Central Piedmont student accounts are available here.
Support for Citrix Workspace cloud desktops and their constituent applications.
Service for reporting broken technology (e.g., a computer that won't turn on, a website that is inaccessible, etc.). If you have a general question or want to request a specific service, please utilize our service catalog or submit a request via the "My Service Isn't in the Catalog" service.
Students, faculty, and staff may submit a request here to change the name or (for faculty, staff, and contractors) email address associated with their Central Piedmont network accounts.
College-licensed, cloud-based website accessibility scanner. Used by CMPR to find and fix broken links, ensure accessibility, assess SEO, and display analytics for www.cpcc.edu.
Provides employees with essential knowledge and skills to recognize and mitigate cyber threats such as phishing, in turn fostering a secure organizational environment.
Proofpoint is a key component of our cybersecurity strategy at CPCC, protecting our organization from a wide range of email threats. It provides email security, phishing protection, threat intelligence, and email encryption. It plays a vital role in ensuring that our email systems remain secure, enabling safe communication for everyone.
A personalized learning platform offering on-demand access to a diverse range of courses and resources, supporting employee development and skill enhancement.
This platform supports course registration, student management, and financial transactions for continuing education and other non-traditional course offerings.
Productivity suite including applications such as Acrobat, Photoshop, and Illustrator.
College-maintained indoor and outdoor displays for communicating essential information to the campus community.
Expense management system used by Accounts Payable, with ITS support for data integration between Colleague and Emburse.
A cloud-based printing solution that allows users to print documents from any device, including laptops, smartphones, and tablets, to multi-function printers located at all Central Piedmont campuses.
The college's primary public-facing website. Note that requests pertaining to cpcc.edu are first routed to CAEE's Digital Strategy team; ITS support is provided only if CAEE is unable to independently resolve the request.
The College Foundation of North Carolina ("CFNC") and its online applications offer resources and support for college planning, financial aid, and scholarship opportunities for students and families in North Carolina.
A portal for students, faculty, and staff that provides centralized access to academic resources, services, and information.
Cloud-based service providing access to essential productivity tools such as Word, Excel, and PowerPoint, enabling collaboration across devices.
A student engagement platform designed to enhance communication and interaction between the college and prospective or current students, providing tools for personalized outreach, application management, and engagement through various channels such as email and text messaging.
Microsoft OneDrive is Central Piedmont's primary cloud storage service, allowing students, faculty, and staff to easily store their digital files in the cloud for easy access and safekeeping.
Microsoft Multi-Factor Authentication (MFA) enhances account security by requiring multiple verification methods to sign in, such as the Microsoft Authenticator app, text message, phone call, or a security token.
Support for Central Piedmont's student, faculty, staff, contractor, and departmental Outlook mailboxes. Requests for technical support, distribution group creation or modification, and departmental mailbox creation and ownership changes may be submitted here.
A comprehensive learning management system for creating, delivering, and managing online courses, enhancing educational experiences, and learner engagement.
This service ensures stable and reliable access to network resources and the internet through wireless network connections.