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Hardware troubleshooting (e.g. black screen, Windows won't start, etc.) for all college-issued computers and mobile devices.

Please include the name and location of your workstation and indicate whether it is a Mac or a Windows PC.

Please include the name and location of the affected computer and indicate whether it is a Mac, a Windows PC, or a cloud-connected machine.

Please indicate whether your laptop is a Chromebook, a Macbook, or a Windows PC. If it is a Windows PC, please also indicate whether the username you log in with is your own username, "CPCC", or a different / personal username.

When submitting your request, please include the name of your workstation, the name of the software you are having difficulty with, a detailed description of your issue, and the result of any troubleshooting steps which have already been implemented.