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Support for the Account Management Portal (password resets & locked accounts), Activator (student account activation / reactivation), Duo (two-factor authentication), general login issues, and name change requests.

Technical assistance for student-oriented services offered via mycollege.cpcc.edu, including (but not limited to) course registration, financial aid management, grades, and transcripts.

Support for miscellaneous account issues which do not fall under any of the above services.

To reset your password or unlock your account, please utilize the Central Piedmont Account Management Portal (AMP), which can be accessed at amp.cpcc.edu. If you encounter a website error or other technical problem while using AMP, you may submit a request here.

If you are a new student and you have not yet claimed your Central Piedmont account, or if you are a returning student and it has been more than a year since you last signed into your Central Piedmont account, please utilize our online Activator service, which can be accessed at activator.cpcc.edu.

Space for reporting an issue with Duo, our two-factor authentication system for employees and students.

If you are unable to access multiple Central Piedmont services and are certain that your username and password are correct and that your account is active, please first ensure that you are using either Google Chrome or Firefox and that you have cleared your web browser's cache and cookies.

Support for MyCollege-specific login and contact information issues. If you have forgotten your password, please go to amp.cpcc.edu before submitting a request here.

If you are having difficulty logging into your Central Piedmont Gmail inbox, please first ensure that you are using either Chrome, Firefox, or the Gmail app, that you have cleared the cache and cookies of your browser, and that you are typing the correct email address, username, and password.

If you are having difficulty accessing the CPCC cloud, please first ensure that you are using one of our supported web browsers (Google Chrome or Firefox), that you are entering the correct username and password for your account, and that you have cleared your browser's cache and cookies.