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Services or Offerings?
Hardware Support
  1. Services
  2. Desktop and Mobile Computing
Hardware troubleshooting (e.g. black screen, Windows won't start, etc.) for all college-issued computers and mobile devices.
Printing and Scanning Support
  1. Services
  2. Desktop and Mobile Computing
Support for fax machines, MFP cloud printing (including the PrintAnywhere system), network printers, and scanners.
Fax Machine Support
  1. Services
  2. Desktop and Mobile Computing
  3. Printing and Scanning Support
Support for workstation-connected fax machines.
Network Printer Support
  1. Services
  2. Desktop and Mobile Computing
  3. Printing and Scanning Support
Support for multi-office printers connected to the CPCC network via Ethernet.
PrintAnywhere Support
  1. Services
  2. Desktop and Mobile Computing
  3. Printing and Scanning Support
Support for the PrintAnywhere system, which is used to send documents to MFP's.
Technical Support
  1. Services
  2. Desktop and Mobile Computing
  3. Software Support
When submitting your request, please include the name of your workstation, the name of the software you are having difficulty with, a detailed description of your issue, and the result of any troubleshooting steps which have already been implemented.