Purpose
This is an informative article that provides guidance and tips about what should be considered for a software renewal request to be processed successfully.
Software Renewal Helpful Tips
- Discuss the need with your College Unit Leadership so questions about budget approvals, and other concerns can be addressed.
- Evaluate the current state of the software by identifying the following:
- Is it being used?
- Does the software still satisfy the need?
- Has another software been procured that may do the same?
- After evaluation:
- If the software title should be renewed, submit a ticket via the client portal.
- If the software title will not be renewed, communicate with your unit liaison and it will go through the ITS Decommission Process.
ITS Review and Approval
- Existing software
- Previously evaluated by ITS will be reviewed to validate that no additional changes prompt an in-depth review.
- Software renewals that have not been reviewed by ITS will have to be properly evaluated.
- Contact Procurement for questions about buying orders, P-Card usage, and GASB submission requirements.
Lastly, you will not go through this process alone. The Business Relationship Management team within ITS can provide additional guidance and will review the software renewal requests in the order they are received.