MyConnect for Employees (Element 451)

MyConnect Employee Portal

MyConnect for employees is also known as "Element 451." Both Element 451 and MyConnect access the same information and services. However, Element 451 is the portal specifically for employees and includes advising tools and applications. Students sign in to MyConnect to access their version of the website. Employees need to sign in through the employee portal (Element 451) and cannot use the MyConnect student portal.

Accessing MyConnect (Element 451)

1. Logging In

  • Navigate to the CPCC Faculty & Staff webpage and click the "MyConnect" icon, or go the employee portal directly on this website: cpcc.element451.io
  • Click “Sign in with your school login (SSO)”
  • Sign in with your employee email address (first.lastname@cpcc.edu)

2. Homepage Features

  • The homepage provides access to platform-level tools, allowing users to review:
    • Conversations (as permitted)
    • Tasks
    • People
    • Campaigns (as permitted)
  • Quick access buttons offer shortcuts to commonly used features.
  • Access the native Copilot AI chatbot in the upper-right corner of the screen.

3. Segments (Caseload Management)

  • If you have an assigned student caseload, find them under "Contacts" and then “Segments” from the drop-down menu.
  • Select your name on the left side to view your students.
  • The center section shows all segments you can view or copy.

4. Editing/Creating a Segment

  • Creating a Segment:
    • Select the blue “+ New Segment” button in the upper right corner.
    • If a segment is already displayed and you want to clear filters, select “Clear.”
    • To build off a previous segment, select it from the “Segment” box (existing segments cannot be changed unless created by you).
    • To create a new segment, select “+ Add Filter,” choose appropriate filters, add conditions, and select “Submit.”
    • Continue adding filters until you have described the desired population.
    • When finished, select “Apply” and “Save as New Segment.”

5. Communicating with Students

  • Campaigns:

    • Campaigns allow you to send email correspondence to multiple students. Use segments to identify the audience.
    • Select “Campaigns” from the “Engagement” drop-down menu, then “One-Time Communications.”
    • Choose a pre-made campaign or select one from the lower section.
    • Edit the campaign with current information and select the intended audience segment.
    • Under Advanced Settings, select the appropriate sender and reply email address, ensuring the “Send to” email address is the “School Email.”
    • Proofread and then schedule or send the campaign immediately. Sent campaigns will appear in the lower section and cannot be withdrawn.

  • Email (Single Emails):

    • Singular emails can be sent from the Conversations module.
    • Select “Conversations” from the Engagement menu and then “+ New Conversation.”
    • Select the recipient (student) and choose the “school email” option.
    • Edit the message and subject, adding yourself as the participant/assignee.
    • When satisfied with the email, select “Send” in the upper right. A record of this email will be available in the Conversations card.

6. Student Search

  • Use the search box in the upper portion of the page to search by email, name, or student ID. 
  • Information and cards vary based on the employee's role and responsibilities at the college.  Available information and cards may include, but are not limited to:
    • Labels (descriptions/traits of the student)
    • Academic Summary (program information, GPA)
    • Conversations (emails or IMs with the student)
    • Notes (student notes)
    • Student Details (ID, emails, phone number)
    • Tasks (tasks assigned to the student)
    • Milestones (specific goals in the student's enrollment)
    • Advised Academic Term(s) (academic advising tracking)
    • Appointments (scheduled by the student)
    • Campaigns (group correspondence received)
    • Form Submissions (submitted forms)
    • Documents (uploaded documents)
    • Schools (high school and colleges attended)
    • QEP (QEP tracking)
    • Applications (college applications submitted)

Outcome

Once these steps are completed, employees will be able to successfully log in to MyConnect and utilize its features to engage effectively with their assigned student populations.

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