Guides and resources for students and employees on using the MyConnect portal.
A step-by-step guide for students to access MyConnect, schedule advising appointments, and use other key academic tools in MyConnect.
This article provides step-by-step guidance for managing the full lifecycle of College & Career Readiness (CCR) applications in MyConnect/Element451. It covers application review, duplicate and fraud checks, automated age-based routing, transcript requirements, status updates, and post-decision processing. The workflow ensures accurate screening, routing, and data integration with Advansys and Colleague, reducing manual errors and improving efficiency for CCR application processors.
This article outlines how to submit a student referral using the Service Referral form in MyCollege and manage the follow-up process in MyConnect. It includes steps for submitting a referral, viewing the task, contacting the student, and marking the task as complete.
An overview of how International (F-1) student applications move through Element451 (MyConnect), including where to locate applications at each stage and how to process them using the correct cohorts and statuses.
Guidance for employees on using Element 451 to view student information, manage caseloads, and communicate with students.
This article explains how to create and manage a One-Time Campaign in MyConnect. It covers the steps for setting up a campaign, selecting communication channels, personalizing messages, and choosing an audience. You'll also learn how to configure email content, preview/test the campaign, and send or schedule it.
This article explains how to communicate with students through Email, Messenger (Live Chat), and SMS/Text Messaging in MyConnect. It outlines how to start new conversations or join existing ones across these channels, including how to manage recipients, participants, and message content. The guide also provides instructions on customizing settings such as email subjects and SMS privacy options.
This article explains how to create a new Segment in MyConnect by either adding filters from scratch or modifying an existing segment. It walks through the steps of selecting filters, saving a new segment, and managing saved segments. If modifying an existing segment, you can make changes and save the modified segment under a new name.
This article provides step-by-step instructions on how to create and manage Notes in MyConnect. It explains how to access the Notes profile card, create a new note, set visibility options (including private and team access), and categorize notes with specific Note Types. The guide also covers submitting the note to save it to the student's profile, helping you maintain organized records of interactions.