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Services or Offerings?
Microsoft Edge (Web Browser)
  1. Services
  2. Productivity and Collaboration
Microsoft Edge is the sole supported web browser for all college-owned desktops and laptops (Chromebooks excluded).
Microsoft Entra
  1. Services
  2. Enterprise Applications
Central Piedmont's primary identity and access management solution. Provides the college with tools to secure and manage user identities, application access, and resources for both cloud and on-premise environments.
Microsoft MFA
  1. Services
  2. Enterprise Applications
Microsoft Multi-Factor Authentication (MFA) enhances account security by requiring multiple verification methods to sign in, such as the Microsoft Authenticator app, text message, phone call, or a security token.
Microsoft OneDrive
  1. Services
  2. Productivity and Collaboration
Microsoft OneDrive is Central Piedmont's primary cloud storage service, allowing students, faculty, and staff to easily store their digital files in the cloud for easy access and safekeeping.
Microsoft Outlook (Email)
  1. Services
  2. Productivity and Collaboration
Support for Central Piedmont's student, faculty, staff, contractor, and departmental Outlook mailboxes. Requests for technical support, distribution group creation or modification, and departmental mailbox creation and ownership changes may be submitted here.
Microsoft Teams
  1. Services
  2. Productivity and Collaboration
Central Piedmont's primary platform for communication, instant messaging, and videoconferencing.
General Support (Microsoft MFA)
  1. Services
  2. Enterprise Applications
  3. Microsoft MFA
General support for Microsoft MFA, such as assistance with initial setup, registering a new device, authentication errors, and other MFA-related requests.
General Support (Microsoft Teams)
  1. Services
  2. Productivity and Collaboration
  3. Microsoft Teams
Support for Microsoft Teams may be requested here.
General Support (Office 365)
  1. Services
  2. Productivity and Collaboration
  3. Microsoft Office 365
Support for Microsoft Office 365 may be requested here.
General Support (OneDrive)
  1. Services
  2. Productivity and Collaboration
  3. Microsoft OneDrive
Support for Microsoft OneDrive may be requested here.
General Support (Outlook)
  1. Services
  2. Productivity and Collaboration
  3. Microsoft Outlook (Email)
If you are having trouble logging into your Central Piedmont Outlook inbox, please first ensure that you are using an approved web browser or the official Outlook app, that you have cleared your browser's cache and cookies, and that you are typing the correct email address, username, and password.
[Faculty / Staff Only] Microsoft Teams Public Channel Creation
  1. Services
  2. Productivity and Collaboration
  3. Microsoft Teams
Creation of a new public channel in the "CPCC - All Employees" team may be requested here. Please note that all such requests are reviewed by Central Piedmont's Communications department against the college's branding and editorial standards prior to implementation.
Microsoft Entra Access
  1. Services
  2. Enterprise Applications
  3. Microsoft Entra
Access to Microsoft Entra may be requested here.