To reset your password or unlock your account, please utilize the Central Piedmont Account Management Portal (AMP), which can be accessed at amp.cpcc.edu. If you have forgotten your username or encounter non-technical difficulties with using AMP, please call the ITS Service Desk at 704-330-5000 or visit us in person during our walk-in support hours. If you encounter a website error or other technical problem while using AMP, you may submit a request here.