Access the Duo Device Management Portal
To access to the Duo Device Management Portal, either:
1. When signing in, during the Duo authentication request, select Other Options in the prompt.
*Note- If you are using a trusted device, then you will not have the option to access the Device Management Portal from Duo-backed applications. You will need to go to https://duo.cpcc.edu to access the portal.
![Screenshot of Duo verification screen](https://cpcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=1563472d-6821-4502-abeb-d3dfce171b2e.png&beidInt=91)
2. Then click Manage Devices at the bottom of the list of your currently enrolled devices.
![Screen shot of Duo other options to log in](https://cpcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=68392a24-22b5-49fb-8eaa-bed38614425c.png&beidInt=91)
3. After you authenticate with Duo, the Device Management Portal will open. The portal home page shows a panel for each of the devices you have enrolled in Duo.
![Image of Duo Device Manager Home](https://cpcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=8fc3e2ec-ebf1-4364-8c76-408d036d29fe.jpg&beidInt=91)
Add Another Device
To add a new method of verifying your identity in Duo, click Add a device and select one of the verification options. Duo takes you through the steps of adding the new device, just like first-time enrollment.
![Screenshot of Dup prompt to add more devices](https://cpcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=9ce5ebbe-7d1b-49bc-86a5-7b65a65f52b2.png&beidInt=91)
Remove a Device
To delete a device, click Edit and then Remove. You'll be able to confirm that you want to remove this device before deleting it. Once deleted, a verification device cannot be restored, but if you still have the device available you can add it again.
Note- You cannot delete your only identity verification device.
![Duo screenshot of verification of remove of ID](https://cpcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=1461ccfb-c831-48d0-b47c-ee70cf7fd663.png&beidInt=91)
Reactivate Duo Mobile for an Existing Device
In the panel for an existing phone device, if you have gotten a new phone and need to update Duo's settings to reflect that, click I have a new phone. On the next screen, click Text me a link. Duo will walk you through the steps to verify the Duo Mobile App on your new phone.