Using the Duo Mobile App on a Smartphone

1. Log into a Central Piedmont resource with your username and password:

A standard Central Piedmont SSO login prompt.

2.  You will see the "Check for A Duo Push" screen appear. 

A standard Central Piedmont post-login Duo prompt, with "check for a Duo Push"

3. A notification should appear on your device. If a notification does not immediately appear, please check the Duo Mobile manually. 

4. Approve the notification on your Duo Mobile app. 

5. Once you approve the push, navigate back to the login screen and you will be logged into the Central Piedmont service. 

**IMPORTANT**: If you receive a Duo prompt while you are not attempting to log into any Central Piedmont-related website or resource, please tap "Deny" and immediately inform our Cybersecurity team of the incident.

Request Duo Support


Article ID: 12668
Tue 3/14/23 11:55 AM
Tue 3/19/24 11:31 AM

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