How to Use a Duo Token - Multifactor Authentication

Duo Tokens

If you cannot use the Duo Mobile app on your phone, you can pick up a Duo Token from the ITS Service Desk to use instead.

This article is your guide to using your Duo token to log in to your Central Piedmont account.

Enroll your Account in Duo

To receive a token, please visit the ITS Service Desk in person to request a token. You will need to verify your identity to receive a Token.

• Our hours and location are listed on the bottom of the Service Desk Client Portal.

If you can download and use the Duo Mobile app on your phone, please use this method instead. Here is a step-by-step guide to set up the app: Enrolling Your Account for Multi-Factor Authentication - Duo Mobile

How to use your Duo Token

1. Visit the ITS Service Desk and request a Duo Token. ITS will add the token to your Duo account.

2. Log into your Central Piedmont account (MyCollege, Brightspace, Email, etc.). Enter your username and password.

3. You will then be prompted to enter the passcode from your Duo Token. 

*Note- If you also Duo set up with a phone number, select "Other Options" and choose "Hardware Token"

4. Press the Green Button on your Token to generate a passcode. 
5. Enter this passcode on the login screen, then click "Verify."
6. You are now signed in to the website!