Task
This article will explain how to use your DUO token as your Multi-Factor Authentication to log into any Central Piedmont system when required.
Prerequisites
You will need to first enroll your account for multi-factor authentication. For tokens, please go to the ITS Service Desk in person to request a token.
If you would like to enroll with the mobile app, you can refer to this Knowledge Base article for how to do this:
https://cpcc.teamdynamix.com/TDClient/365/Portal/KB/ArticleDet?ID=11663
Instructions
- Your DUO token will need to be added to your account (by ITS).
- Log into your respective Central Piedmont system (MyCollege, Brightspace, Email, etc.). Enter your username and password.
- You will then see a screen that shows a green button. The green button will say "Enter a Passcode".
- Select "Enter a Passcode", you will then be asked to enter a code.
- Press the green button on your DUO token to get the passcode.
- Enter the passcode displayed on the device on your computer screen and select "Log In".
- Once done, you will have successfully used DUO and will be taken to the webpage you were attempting to access.