Clearing Browser Cache and Cookies

Overview

Cache and cookies are temporary files stored by your web browser to help websites load faster and remember preferences. However, this data can build up over time, which causes many common website or browsing issues. 

Clearing cache and cookies can help with: 

Login and Authentication Issues 

  • Trouble signing in

  • Expired or stuck sessions 

Website Display and Loading Issues 

  • Pages not loading correctly or failing to fully load

  • Slow browser performance  

Error Messages 

  • “Something went wrong”

  • “This site can’t be reached” 

Instructions

Depending on the web browser, the instructions for clearing the cache and cookies may differ. Please refer to the below links to find the instructions for your specific browser. 

Outcome

Clearing the browser cache ensures that the browser retrieves the most current version of websites, resolving display issues, improving performance, and eliminating errors caused by outdated or corrupted cached data.

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This article explains how to clear the cache and cookies in Microsoft Edge to fix common browsing issues and improve browser performance.
Instructions for clearing the cache and cookies in Mozilla's Firefox web browser. Doing so can resolve some common login issues and errors.
Instructions for clearing the cache and cookies in Google's Chrome web browser. Doing so can resolve some common login issues and errors.