Microsoft Login and Authentication

Articles (6)

Fix Microsoft Sign-in Errors with Passkey or Windows Hello

This article provides a workaround for users unable to sign in due to error “AADSTS75011”, caused by unsupported login methods such as Windows Hello, Passkey, or USB security keys.

Instructions for when a personal Microsoft account is linked to a CPCC email

Microsoft Token Enrollment

Users who cannot set up Microsoft Multi-Factor Authentication (MFA) on their phones can request a hardware token to access their accounts. This guide provides step-by-step instructions for enrolling a hardware token as a sign-in method.

Reactivate Microsoft Authenticator on a New Device

Setting Up Microsoft Authenticator

Instructions for setting up Microsoft MFA methods for students and employees.

Logging In with Microsoft Authenticator