Conferencing and Telephones

Articles relating to telephones and web conferencing applications

Articles (6)

Signing into Webex Voice Services

How to sign into Webex Phone Services and the provided benefits.

Voicemail Management Guide (Webex & Unity)

Instructions for accessing and managing your Central Piedmont voicemails.

Webex Calling - Managing Voicemail

This guide will help you set up, access, and manage your voicemail from Teams (Cisco Call), your desk phone, email, or the Webex Calling User Portal.

Webex Calling - Using Cisco Call in Microsoft Teams

The Cisco Call app integrates enterprise-grade calling features directly into Microsoft Teams, allowing users to place and receive calls without switching applications. This guide will help new users install, configure, and use the Cisco Call app within Teams.

Legacy Voicemail - Cisco Unity Connection Guide

Cisco Unity Connection provides a web-based portal (Web Inbox) for accessing legacy voicemail messages received before the transition to Webex Calling. This guide explains how to listen to, manage, and download those older messages.

Webex Account/Data Retention Policy

Conditions of Webex account and data retention after a network account is disabled.