Knowledge Base

Categories (15)

Announcements

Important information & announcements about outages & maintenance activities that may affect ITS services.
Expand

Bookstore

Articles relating to Follett Bookstore
Expand

Brightspace

Articles relating to Brightspace
Expand

Client Portal

Public-facing articles concerning the pages and functions of the ITS Client Portal.
Expand

Conferencing and Telephones

Articles relating to telephones and web conferencing applications
Expand

General Information

Articles containing general information about ITS processes and services.
Expand

Hardware

Articles relating to Hardware, including Laptops and Desktops.
Expand

Network Accounts

Articles related to network accounts for students, employees, and guests
Expand

Panopto

Articles related to Central Piedmont's lecture capture platform, Panopto
Expand

Printing

Articles relating to Printing Services.
Expand

Security

Security-related articles
Expand

Smart Classroom

Articles related to smart classrooms
Expand

Software

Articles related to software applications
Expand

Wireless Network

Articles related to Central Piedmont's wireless network
Expand

Online services

Online applications and services accessed via a web browser.
Expand

Articles (5)

Clear Your Cache and Cookies in Firefox

Instructions for clearing your cache and cookies in Mozilla's Firefox web browser. Doing so can resolve some common login issues and errors.

Clearing the Cache and Cookies in Google Chrome

Instructions for clearing the cache and cookies in Google's Chrome web browser. Doing so can resolve some common login issues and errors.

Download Google Shared Drive

Used to back up or move files from a Google shared drive. As part of the migration, some shared drives do not meet the criteria to be migrated to Microsoft, this article will walk through how to download and move files from a Google Shared drive.

IGEL OS User Guide

Requesting Access to NCCCS PowerBi