Client Portal

Public-facing articles concerning the pages and functions of the ITS Client Portal.

Articles (3)

Client Portal Overview Video

A brief primer video introducing the ITS Client Portal, service catalog, & knowledge base.

Viewing Tickets in the ITS Client Portal

Step-by-step procedure for viewing tickets submitted by you or members of your team (e.g., to check the status, post a comment, or withdraw requests).

Approving Your Employees' Requests in TeamDynamix

This article outlines the general procedure for approving service requests submitted by your employees which require supervisor approval prior to their fulfillment.